Frequently asked questions
Bookings
No, even as a non-member, all meeting rooms and event spaces at our 3 locations can be booked.
All meeting rooms can be booked directly via the website www.gruenhof.org. Event spaces and photo shoots can be requested directly.
Without a booking confirmation there is no valid booking. If you book a room with us for the first time, you have to verify your email address once by mouse click. Only then you will receive your booking confirmation. (Check spam folder)
In this case, check the box "I would like an official quote" in the 3rd step ("Contact & Billing Details") of the booking process.
Depending on the booking situation, the room will be available for you at least 15 minutes before the start of the booking period.
If the meeting room is not in use after you, you can log in to the community booking tool and edit your bookings under the "Services & Tariff" section. If you need help, contact our team and we will adjust the booking period and cost accordingly.
Only business events can take place in the Kreativpark. For private events, only the Studio 52 at the Belfortstraße location is available from 6 p.m. on weekdays and all day on weekends.
The invoice will be sent by mail at the latest at the end of the month of the booked service.
Payment is usually made by bank transfer. In exceptional cases, credit card payment is also possible. Payment on site in cash, by EC or credit card is not possible.
All three locations are open Monday to Friday from 9:00 - 18:00. During this period, staff is always on site to attend to your booking or to receive external customers.
Yes, bookings outside regular opening hours are possible. Sometimes an additional fee of 30€/net will be charged.
Hot and cold drinks are available at all locations. These will be charged according to consumption. Exclusively at the Kreativpark location, there is beverage catering in the room for 5 or more people. It is also possible to pre-order a fruit basket or baked goods. You can find a detailed catering overview here.
Bringing and consuming your own drinks and food is not permitted in the meeting room.
Pets are unfortunately not allowed in our meeting rooms for hygienic and allergological reasons.
Meeting rooms Play 1, Play 3, Play 4 and Popup 1 are not accessible; all event spaces are accessible.
All information about our cancellation policy can be found in our terms and conditions here.
Coworking
If you need a place to cowork on a regular basis, just check out the different membership plans and sign up directly using the SIGN UP NOW button below. Or sign up first for a free, no-obligation trial day that includes a tour - afterward, you’ll receive a link to complete the contract.
Any questions you’d like to ask us beforehand? Just give us a call (0761 / 76 99 11 53) or send us an email!
Yes! If you only want to spend a day in coworking every now and then, you can simply book a day ticket. This is available for both locations and can be booked in advance or on site at short notice.
A membership is worthwhile if you want to cowork more than 3-4 days a month and/or want to benefit from the community advantages.
The most obvious benefit: You can use our coworking spaces according to your chosen plan, giving you a change of scenery from working from home, a place to focus, and a vibrant community around you!
With all memberships starting at the part-time plan, you’ll also get a 50% discount on meeting room bookings, plus monthly included hours so you can hold your meetings in peace. You can see how many hours are included for each membership plan here.
Last but not least, with your Grünhof membership, you’ll enjoy numerous discounts from our local partners - whether it’s a café, restaurant, e-mobility service, yoga studio, beer… you name it!
Our opening hours are Monday to Friday from 9 am to 6 pm. Contact persons are also on site during this time.
If you want to cowork outside opening hours, you can do so with a 24/7 key. With FixDesk and Teamspace as well as the full-time FlexDesk membership, access is included. With all other FlexDesk tariffs, you have the option of booking 24/7 access as an additional service.
Yes, all FlexDesk workstations are equipped with a monitor. Just plug your laptop into the USB-C cable and get to work!
Unfortunately, you can’t set up your own monitor permanently in our FlexDesk area. All workstations here are already equipped with an external monitor.
If you’d like to always work at the same desk, where you can leave your belongings - such as your monitor - on site, we recommend a FixDesk, which you can set up yourself. In the team offices, too, you bring everything yourself that goes beyond the basic office furniture (tables, chairs) - whatever suits your needs.
Of course, regular phone calls and video calls are part of everyday life in today's working world. Both locations have modern, soundproofed and ventilated telephone booths for this purpose. There are also peripheral areas and alcoves where you can retreat if all the phone booths are occupied.
If you would like to hold a longer meeting, use an external screen and/or discuss with several people on site, we recommend booking a meeting room. You can find more information here.
Pets are not allowed in our coworking locations for hygienic and allergological reasons.
Unfortunately, we cannot provide parking spaces at Grünhof Augustinerplatz. This location is very easily accessible by public transportation, and there are also several parking garages and parking lots around the city center.
At Kreativpark Lokhalle, we have 14 adjacent parking spaces available for our coworking and room rental customers. These parking spaces cannot be booked or reserved. If you’d like to rent a permanent underground parking space, please contact us by email!
If you already have a Grünhof membership, you will find (almost) all the information about your membership, the locations, community events and more in the Community Tool. You have received the link for this in your welcome e-mail, and can also find it in our weekly newsletter.
Of course! Flexible upgrades or downgrades are possible for all FlexDesk tariffs. If you need more coworking days and want to switch to a higher rate, you can do so directly from the following month. A notice period of one month to the end of the month applies to downgrades. Simply send us a short email and we will make the changes accordingly, or manage your plan yourself in the Community Tool.
All FlexDesk memberships have a notice period of one month (to the end of the month). For example, if you inform us of your decision to terminate your Grünhof membership on March 7, the contract will expire on April 30. The same contract end date applies if you cancel on March 31.
The notice period for FixDesk contracts is two months, for Teamspaces five months to the end of the month.
To cancel your subscription, simply send a brief, informal email to coworking@gruenhof.org, letting us know your desired end date and, if you'd like, the reasons for your cancellation.
Virtual Office
The place. Your address belongs to a real coworking space with a real community, not a doorbell sign in the middle of nowhere. You can work here, host clients, and meet people. What sets a professional company apart.
Yes. You can use the address for the commercial register, trade registration, your legal notice (Impressum), and business stationery. Your mail will then reliably arrive in your mailbox.
Your mail will be delivered to your own mailbox. During business hours (Mon-Fri, 9 am to 6 pm), you can pick it up anytime you like.
Would you rather stop by at your convenience on the weekend or in the evening? Then simply book a 24/7 access key for 100% flexibility!
Just stop by, check in at the terminal, and off we go! Coffee, nuts, water - it's all included.
Book a spontaneous day ticket or upgrade to a coworking membership. You can simply keep your registered address at a lower rate.
If you no longer need your business address with us, you can cancel your Virtual Office with one month’s notice (effective at the end of the month). So, for example, if you notify us on March 7 that you’ve decided to end your Grünhof membership, the contract will expire on April 30. The same end date applies if you cancel on March 31.
To cancel, simply send a brief, informal email to coworking@gruenhof.org, letting us know your desired end date and, if you’d like, the reasons for your cancellation.