Frequently asked questions

No, even as a non-member, all meeting rooms and event spaces at our 3 locations can be booked.

All meeting rooms can be booked directly via the website www.gruenhof.org. Event spaces and photo shoots can be requested directly.

Without a booking confirmation there is no valid booking. If you book a room with us for the first time, you have to verify your email address once by mouse click. Only then you will receive your booking confirmation. (Check spam folder)

In this case, check the box "I would like an official quote" in the 3rd step ("Contact & Billing Details") of the booking process.

Depending on the booking situation, the room will be available for you at least 15 minutes before the start of the booking period.

If the meeting room is not in use after you, you can log in to the community booking tool and edit your bookings under the "Services & Tariff" section. If you need help, contact our team and we will adjust the booking period and cost accordingly.

Only business events can take place in the Kreativpark. For private events, only the Baumraum at the Belfortstraße location is available from 7 p.m. on weekdays and all day on weekends.

The invoice will be sent by mail at the latest at the end of the month of the booked service.

Payment is usually made by bank transfer. In exceptional cases, credit card payment is also possible. Payment on site in cash, by EC or credit card is not possible.

All three locations are open Monday to Friday from 9:00 - 18:00. During this period, staff is always on site to attend to your booking or to receive external customers.

Yes, bookings outside regular opening hours are possible. Sometimes an additional fee of 30€/net will be charged.

Hot and cold drinks are available at all locations. These will be charged according to consumption. Exclusively at the Kreativpark location, there is beverage catering in the room for 5 or more people. It is also possible to pre-order a fruit basket or baked goods. You can find a detailed catering overview here.

We only offer this option at the Kreativpark location. From 10 people, you can be supplied by an external certified organic caterer (Inhouse Bio Catering). In addition, there are cooperations with the restaurants Die Kantina and Purino, which are within walking distance of the Kreativpark. A detailed catering overview can be found here.

Bringing and consuming your own drinks and food is not permitted in the meeting room.

Pets are unfortunately not allowed in our meeting rooms for hygienic and allergological reasons.

Meeting rooms Play 1, Play 3, Play 4 and Popup 1 are not accessible; all event spaces are accessible.

All information about our cancellation policy can be found in our terms and conditions here.